Payment Methods Policy
This Payment Methods Policy is designed to help you understand how payments work on TrendThose.com, and what options and protections are available to you.
At TrendThose, we are committed to providing a secure, flexible, and transparent payment experience.
This policy outlines the payment methods we accept, how payments are processed, and the measures we take to ensure your financial information remains safe at all times.
✅ Accepted Payment Methods
- Credit Cards: Visa, MasterCard, American Express
- Debit Cards: Interac, Visa Debit, MasterCard Debit
- Digital Wallets: Apple Pay, Google Pay
- PayPal
- WooPayments (Powered by Stripe): Our primary payment gateway partner for secure transactions
- Gift Cards or Store Credit (if available)
- Other Methods: Additional localized or third-party options may be displayed at checkout depending on your region
🔐 Payment Processing & Security
- All payments are processed securely through PCI-DSS compliant payment gateways
- Your financial data is encrypted using SSL (Secure Socket Layer) technology
- We do not store or retain any credit card or payment information on our servers
- Transactions are verified in real-time to prevent fraud or unauthorized use
💵 Currency & Pricing
- All transactions are processed in Canadian Dollars (CAD) by default.
- Our system automatically detects your location and displays prices in your local currency.
- You can also manually change the currency using the dropdown menu on the left side of the product page.
- You can also select your preferred currency on the Shop page, within the filters section.
- Applicable taxes (GST/HST) and shipping fees are calculated and displayed at checkout based on your delivery address.
- If you choose to pay in a currency other than CAD, your bank or payment provider may apply a currency conversion fee.
🕒 When is Payment Collected?
Payment is charged immediately at the time of checkout. Orders will only be processed and shipped once payment has been successfully completed and verified.
❗ Failed or Declined Payments
- Verify that your card details are correct
- Check with your bank or card issuer
- Try using an alternative payment method
- If the issue persists, contact us at support@trendthose.com
📭 Refunds & Payment Reversals
Refunds for canceled or returned orders will be processed via the original method of payment.
Depending on your bank or payment provider, it may take 5–10 business days for the amount to reflect in your account.
For detailed information on refunds, please refer to our
Refund & Return Policy and Cancellation Policy.
📞 Contact Us
If you have any questions or concerns regarding payments, please don’t hesitate to contact our support team at:
support@trendthose.com
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