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Seller Privacy Policy

Effective Date: July 5, 2025 Platform: Trend Those Ltd. Website: https://trendthose.com At Trend Those Ltd. (“we”, “our”, or “us”), protecting the privacy and security of sellers (“you”) is a top priority. This policy explains how we collect, use, share, and protect your personal and commercial information when you use our seller services.

1. Data We Collect

  • Identity Information: Full name, tax ID, date of birth, identification documents
  • Contact Information: Email, phone number, business and billing addresses
  • Business Information: Business name, tax certificate, bank account, invoicing info
  • Financial Data: Payout history, wallet activity, order revenues
  • Technical Data: Login records, IP address, device/browser data

2. How We Collect It

  • During registration and onboarding
  • When uploading documents or filling forms
  • Through cookies and platform logs
  • Via customer service interactions

3. Why We Use It

  • Verify your identity and seller account
  • Meet tax and legal obligations
  • Issue payments and invoices
  • Support seller dashboard and features
  • Prevent fraud and ensure security
  • Send legal or support-related messages
  • Send promotional materials (if consented)

4. Who We Share With

  • Payment processors and financial institutions
  • Shipping and logistics providers
  • Government authorities (e.g., CRA)
  • Service providers under contract
  • Legal bodies upon valid request
We do not sell your personal data to third parties without your consent.

5. Data Retention

  • Tax-related data: up to 10 years
  • Verification documents: up to 5 years
  • Technical logs: up to 1 year

6. Cookies

We use cookies to manage sessions, improve performance, and track platform usage. You can control or disable cookies through your browser settings. For more information, please refer to our Cookie Policy.

7. Data Security

  • Encrypted transmission via HTTPS/SSL
  • Secure data storage and backups
  • Firewall and access control systems
  • Two-factor authentication (2FA) where available

8. Your Rights

As a seller, and under applicable privacy laws (including PIPEDA), you have the right to:
  • Request access to the personal data we hold
  • Request correction or deletion of your data
  • Withdraw consent where applicable
  • File a complaint with a privacy authority

9. Updates to This Policy

We may update this policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of the platform after updates means you accept the revised terms.

10. Contact Us

📍 Registered Business Address

Trend Those Ltd. is a federally and provincially registered business located in Ontario, Canada. While our full business address is required for invoicing, shipping, and legal compliance purposes, we limit public display for privacy and security.

If you require our full registered address, it will be available on your invoice or provided upon legitimate request. Please contact us at support@trendthose.com for official correspondence.

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