{"id":4893,"date":"2025-05-30T13:41:19","date_gmt":"2025-05-30T13:41:19","guid":{"rendered":"https:\/\/trendthose.com\/ca\/?page_id=4893"},"modified":"2026-09-23T08:24:19","modified_gmt":"2026-09-23T08:24:19","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/trendthose.com\/ca\/customer-service\/","title":{"rendered":"Customer Service"},"content":{"rendered":"\t\t
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Customer Service<\/h1>

Last Updated:<\/strong> September 23, 2026<\/p>

1. Our Customer Support Commitment<\/h2>

At Trend Those<\/strong>, customer satisfaction is our highest priority. We\u2019re here to support you before, during, and after your shopping experience. Our team provides fast, helpful, and solution-oriented assistance for every order.<\/p>

2. How to Contact Us<\/h2>

a) Email Support<\/h3>

\ud83d\udce7 Email:<\/strong> support@trendthose.com<\/a>
We respond to all email inquiries within 24 hours<\/strong> (excluding holidays).<\/p>

b) Live Chat & WhatsApp Support<\/h3>

\ud83d\udcac Available directly on our website via our support widget from 09:00 to 06:00<\/strong> (Monday\u2013Saturday). You can start a live chat or leave us a message via WhatsApp. During peak times, responses may be slightly delayed.<\/p>

c) Social Media Messaging<\/h3>

\ud83d\udcf1 You may also reach out to us via Instagram, Facebook, or Twitter direct messages.
Typical response time: 1\u20134 hours<\/strong>.<\/p>

3. Frequently Asked Questions (FAQ)<\/h2>

We encourage customers to check our FAQ<\/a><\/strong> page before contacting support. It includes answers about delivery, returns, payments, and account issues.<\/p>

4. Urgent or High-Priority Issues<\/h2>

For lost packages, wrong items, or payment issues, we treat your case with urgency. Our team initiates resolution steps within 12 hours<\/strong>.<\/p>

5. Privacy & Data Security<\/h2>

Your personal information and support history are handled securely in accordance with our Privacy Policy<\/a><\/strong>. Only authorized personnel can access your request records.<\/p>

6. Feedback & Service Quality<\/h2>

We value your opinion. After each support session, you may be invited to submit a feedback form. This helps us improve our service quality and offer better experiences. In some cases, we may offer goodwill gestures such as discounts or coupons based on the issue.<\/p>

7. Official Business & Contact Details<\/h2>

For official correspondence, inquiries, or immediate support, you can reach our registered office details below:<\/p>

Trend Those Ltd.<\/strong>
Website:<\/strong> trendthose.com\/ca<\/a>
Business Address:<\/strong> 262 Park Home Ave., Toronto, Ontario, Canada, M2R 1A3
Phone Number:<\/strong> +1 437 772 7382
Email:<\/strong> support@trendthose.com<\/a><\/p>

By contacting us, you agree to our Privacy Policy<\/strong><\/a> and Terms of Service<\/a><\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Customer Service Last Updated: September 23, 2026 1. Our Customer Support Commitment At Trend Those, customer satisfaction is our highest priority. We\u2019re here to support you before, during, and after your shopping experience. Our team provides fast, helpful, and solution-oriented assistance for every order. 2. How to Contact Us a) Email Support \ud83d\udce7 Email: support@trendthose.comWe […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4893","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/trendthose.com\/ca\/wp-json\/wp\/v2\/pages\/4893","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/trendthose.com\/ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/trendthose.com\/ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/trendthose.com\/ca\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/trendthose.com\/ca\/wp-json\/wp\/v2\/comments?post=4893"}],"version-history":[{"count":0,"href":"https:\/\/trendthose.com\/ca\/wp-json\/wp\/v2\/pages\/4893\/revisions"}],"wp:attachment":[{"href":"https:\/\/trendthose.com\/ca\/wp-json\/wp\/v2\/media?parent=4893"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}